Waterside Food Services Limited - Privacy Policy

Overview - We take your privacy very seriously

You have our full commitment that we will not pass on any details we may learn about you or your business to any 3rd party. All data will be kept for the sole use of Waterside Foods Ltd. We will only contact you via email or phone if you have given your express permission to use that particular form of contact.

If you have sent some personal / business information to Waterside Foods Ltd through this website, and you want us to delete this information from our databases, simply contact us, and your details will be destroyed.

General Privacy Policy

Waterside Foods is committed to ensuring that your privacy is protected.

What we collect

We may collect your name and contact information including email address.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.We also use ASP session cookies – these are created when you enter the site and only last for the duration of your visit. They help us to remember preferences you may have set around the site during your visit.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Our supply chains

We currently trade within a multi-temperature Supply Chain environment, covering ambient/chilled/frozen/non-food. all under-pinned by a robust ‘Due Diligence process of Supplier Assessment and Risk Analysis’.